Last Updated: September 2026

Terms & Conditions

Sammati Caterers | Narayangaon, Pune, Maharashtra | sammaticaterers.in

Please read these Terms & Conditions carefully before booking our services or using this website. By making a booking, sending an enquiry, or using sammaticaterers.in, you agree to be bound by the terms set out below.

1. About Us

Sammati Caterers & Events is a catering and event management company established in 2001, operating from Narayangaon, Pune, Maharashtra, India. We provide catering services, live food counters, and event management for weddings, corporate events, birthday parties, religious functions, and other celebrations.

2. Bookings & Confirmations

• All bookings are confirmed only upon receipt of a signed agreement and advance payment.
• An enquiry or verbal discussion does not constitute a confirmed booking.
• We reserve the right to decline any booking at our sole discretion.
• The client is responsible for providing accurate event details — date, venue, guest count, and menu — at the time of booking.
• Changes to confirmed bookings must be communicated in writing and are subject to availability and possible revision of charges.

3. Payments & Advance

• An advance payment is required to secure your event date, as agreed in the booking confirmation.
• The remaining balance is due as per the payment schedule in your agreement.
• All prices quoted are subject to change based on guest count revisions or menu changes requested after booking confirmation.
• Payments once made are non-transferable to another event date or client.

4. Cancellation & Refund Policy

• Cancellations must be made in writing. The advance payment is non-refundable in all circumstances.
• Cancellation 30+ days before the event: No further charges beyond the advance amount.
• Cancellation 15–30 days before the event: 50% of the total agreed amount is payable.
• Cancellation within 15 days: 100% of the total agreed amount is payable, as preparations will have already commenced.
• Cancellation by Sammati Caterers (force majeure, unforeseen circumstances): Full refund of amounts paid within 15 working days. No additional compensation applicable.

5. Guest Count & Menu Changes

• Final confirmed guest count and menu must be provided at least 7 days prior to the event.
• Increases in guest count are accommodated on a best-effort basis and will attract additional charges.
• Significant reductions in guest count close to the event date will not result in a proportional reduction in charges.

6. Client Responsibilities

• The client is responsible for obtaining all permits and permissions required for the event venue.
• The client must ensure the venue is accessible for our team as per agreed setup timelines.
• Sammati Caterers is not responsible for delays caused by late venue access, power failures, or issues caused by third-party vendors.
• The client is responsible for the conduct of their guests and any damage caused to our equipment, crockery, or property. Damage will be charged at replacement cost.

7. Food Safety & Allergies

• Clients must inform us of any dietary requirements, allergies, or food restrictions at least 7 days before the event.
• While we take every precaution, we cannot guarantee dishes are completely free from traces of allergens due to our kitchen environment.
• Sammati Caterers shall not be held liable for allergic reactions resulting from failure to disclose dietary requirements.

8. Limitation of Liability

• Our liability in any case is limited to the total amount paid by the client for the specific event.
• We are not liable for any indirect or consequential damages including loss of enjoyment or third-party claims.
• We are not responsible for loss, theft, or damage to the client’s personal property at the venue.

9. Force Majeure

Sammati Caterers shall not be liable for failure or delay due to circumstances beyond our reasonable control, including natural disasters, floods, fire, government restrictions, pandemic, civil unrest, or power outages.

10. Website Terms of Use

• All content on sammaticaterers.in — including text, images, logos, and design — is the property of Sammati Caterers & Events and may not be copied or used without prior written permission.
• The website is for informational purposes only. We do not guarantee all information is complete or up to date at all times.
• Use of the enquiry form does not create a contractual obligation on Sammati Caterers to provide services.
• You agree not to use the website for any unlawful purpose.

11. Privacy & Data

• Personal information submitted via our contact form is used solely to respond to your enquiry and manage your booking.
• We do not sell or share your personal data with third parties for marketing purposes.
• By submitting an enquiry, you consent to us contacting you via phone, WhatsApp, or email.

12. Photography & Promotion

Sammati Caterers may photograph food presentations and setups at events for use in our portfolio, website, or social media. If you do not wish us to photograph your event setup, please inform us in writing before the event. We will not feature identifiable guests without consent.

13. Governing Law & Disputes

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra. We encourage clients to contact us directly to resolve any concerns before pursuing formal proceedings.

14. Amendments

Sammati Caterers reserves the right to update these Terms & Conditions at any time. The latest version will always be available at sammaticaterers.in/terms-and-conditions. Continued use of our services after changes constitutes acceptance of the revised terms.

Contact Us

📍 Near the Ganpati Temple, Wajage Ali, Old Narayangaon, Pune, Maharashtra – 410504
📞 +91 93707 06759
✉️ sammaticaterers19@gmail.com
🕐 Mon–Sat: 9:00 AM – 8:00 PM